Privacy Policy

This Privacy Policy explains how Sociary ("Sociary", "we", "us") collects, uses, stores, and protects your information when you use our web application and services at sociary.cloud(the "Service"). Sociary is an analytics and planning assistant that helps creators understand and grow their Instagram and TikTok presence.

By using the Service you agree to this Policy. If you do not agree, please do not use the Service.

1. Information we collect

Account information

When you create an account we collect your email address and, optionally, your name and profile details you choose to provide. Authentication is handled by Supabase on our behalf.

Data from connected platforms (TikTok & Instagram)

When you connect a TikTok or Instagram account, you authorize us through the platform's official OAuth flow to access certain data on your behalf. Depending on the permissions you grant, this may include:

• Your public profile information (e.g. username, display name, avatar, follower count).
• Your posts/videos and their performance metrics (e.g. views, likes, comments, shares, reach).
• Content you choose to publish or schedule through Sociary, including captions and media you provide.
• OAuth access and refresh tokens needed to call the platform APIs on your behalf.

We only access data for accounts you explicitly connect, and only for the scopes you approve. We do not collect data about other users without their authorization.

Profile & preferences

Information you enter to personalize recommendations (e.g. account type, niche, goals, target audience) is stored to tailor the Service.

Usage data

We may collect basic technical data (e.g. log data, device/browser information) to operate and secure the Service.

2. How we use your information

• To provide analytics, insights, trends, and recommendations.
• To publish or schedule content to your connected accounts when you request it.
• To generate AI-assisted suggestions based on your account data and preferences.
• To operate, maintain, secure, and improve the Service.
• To communicate with you about your account and the Service.

We do not sell your personal data, and we do not use data obtained through the TikTok or Instagram APIs for advertising or for any purpose other than providing the features you use within Sociary.

3. Use of TikTok and Instagram data

Our use of information received from the TikTok APIs adheres to the TikTok Developer Terms of Service and related policies. Our use of information received from the Meta / Instagram APIs adheres to the Meta Platform Terms and Developer Policies. We access, store, and use this data solely to provide Sociary's features to you, and we transfer it to third parties only as described in this Policy.

4. Third-party services

We rely on the following processors to operate the Service:

• Supabase — authentication and database hosting.
• Netlify — application hosting and delivery.
• DeepSeek — AI model provider used to generate recommendations and chat responses. Relevant account context may be sent to generate a response.
• TikTok and Meta/Instagram — the platforms whose APIs you connect.

5. Data retention

We keep your data for as long as your account is active or as needed to provide the Service. You can disconnect a platform at any time in Settings, which removes the stored access tokens for that platform. When you delete your account, we delete or anonymize your personal data, except where retention is required by law.

6. Your rights and choices

• Disconnect:revoke Sociary's access in Settings, and/or in your TikTok / Instagram app settings at any time.
• Access & deletion: request a copy or deletion of your data by contacting us (see below).
• Correction: update your account and profile details in the app.

7. Security

We use industry-standard measures, including encryption in transit and access controls, to protect your data. No method of transmission or storage is 100% secure, but we work to protect your information.

8. Children

The Service is not directed to individuals under the age required to hold a TikTok or Instagram account in their jurisdiction, and we do not knowingly collect data from them.

9. Changes to this Policy

We may update this Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

10. Contact

For privacy questions or data requests, contact us at privacy@sociary.cloud.